THE BUSINESS'S COOLING REQUIREMENTS
The first piece of information to determine is what the Chiller will be used for.
A Chiller used for air conditioning, factory cooling, plastic injection molding machines, molds, production lines, food processing, cold storage, or industrial processes will have different design requirements.
Clearly describing the application helps engineers understand the characteristics of the cooling load and determine a suitable solution. In many cases, even with the same cooling capacity, different chilled water temperature requirements can result in completely different Chiller configurations.
REQUIRED COOLING CAPACITY
Cooling capacity is one of the most important data points when designing a Chiller.
If the business has already calculated the required cooling load, it can provide the required cooling capacity directly. If the cooling capacity has not yet been determined, the business can provide information about the equipment using chilled water, machine capacity, number of machines, operating hours, and working conditions.
Based on these data, the engineering team can evaluate the requirements and determine a more suitable Chiller capacity.
Selecting a Chiller with insufficient capacity may cause the system to fail to meet the cooling load during peak periods. On the other hand, an oversized Chiller can increase the initial investment cost and affect operating efficiency when the actual load is low.

REQUIRED CHILLED WATER TEMPERATURE
The business should provide the desired leaving chilled water temperature and, if possible, the return water temperature to the Chiller.
For conventional HVAC systems, chilled water temperature requirements may differ significantly from those of production cooling systems. Some industrial processes may require low water temperatures or highly stable temperatures within a specific range.
This information directly affects the selection of the compressor, heat exchanger, refrigerant, and other Chiller components.
CHILLED WATER FLOW RATE
If the existing system already has chilled water pumps or piping, the business should provide the required water flow rate or the current operating flow rate.
Water flow rate is directly related to cooling capacity and the temperature difference, or ΔT. Therefore, this information allows engineers to evaluate whether the Chiller can meet the required conditions and properly size the pump and piping system.
If the required flow rate has not yet been determined, White Cool can use the cooling load and chilled water temperature requirements to recommend a suitable solution.
AMBIENT TEMPERATURE CONDITIONS
For an air-cooled Chiller, the ambient temperature at the installation site is particularly important.
As the ambient temperature increases, the condensing conditions of the refrigeration system also change, which can affect compressor operation and Chiller efficiency.
Therefore, the business should provide the installation location, ambient temperature conditions, or design temperature at the Chiller installation area.
For water-cooled Chillers, information about the cooling water source, entering water temperature, and operating conditions of the cooling tower should also be considered.
CHILLER INSTALLATION CONDITIONS
The available installation space is also an important part of the design process.
The business should provide the dimensions of the proposed Chiller installation area, whether the Chiller will be installed indoors or outdoors, ventilation conditions, maintenance clearance, and any dimensional limitations.
Especially for projects with limited space, providing a layout drawing or actual photos of the installation area can help engineers make a more accurate assessment.
These details may affect the Chiller dimensions, connection locations, pipe routing, and overall equipment arrangement.

ELECTRICAL SYSTEM INFORMATION
The available power supply at the installation site should also be determined during the design stage.
The business should provide the voltage, number of phases, frequency, and any specific electrical requirements, if applicable.
For operating factories, providing information about the existing electrical capacity also helps engineers evaluate whether the electrical system can support the Chiller.
CONTROL AND OPERATING REQUIREMENTS
A custom-designed Chiller must not only meet the required cooling capacity but also be compatible with the way the business operates its system.
Therefore, the business should indicate whether the Chiller will operate continuously or by shifts, whether the cooling load varies significantly, and whether automatic capacity adjustment is required.
If the Chiller needs to be integrated with a central management system or existing control equipment, information about the PLC, BMS, or communication protocols should also be provided from the beginning.
This provides a basis for designing an appropriate control system and helps avoid configuration changes after the Chiller has been completed.

DIMENSIONAL AND CONNECTION REQUIREMENTS
In many Chiller replacement or retrofit projects, equipment dimensions and pipe connection locations may be limited by the existing system.
If the new Chiller must be installed in the same location as the existing equipment, the business should provide the dimensions of the current Chiller, connection locations, pipe diameters, connection spacing, and actual photos.
These data allow the design process to focus from the beginning on practical installation requirements, reducing the risk of having a Chiller that meets the required cooling capacity but cannot be easily installed in the available space.
EXISTING DRAWINGS AND TECHNICAL DOCUMENTATION
If the business already has system drawings, schematic diagrams, equipment datasheets, piping drawings, or other relevant technical documents, these should be provided to the design team.
For Chiller replacement projects, the model and specifications of the existing Chiller are also useful for engineers when evaluating the new equipment.
The more complete the information, the more accurate the analysis, design, and quotation process can be.
IS IT NECESSARY TO PROVIDE ALL DATA FROM THE BEGINNING?
Not every project has complete technical information available.
In practice, many businesses may only have basic information such as the application, machine capacity, desired water temperature, or photos of the existing Chiller.
The important thing is to provide the information currently available, especially data directly related to the cooling load and operating conditions. Based on this information, the engineering team can identify missing parameters and guide the business on what additional information is required.
This approach helps make the consultation process faster instead of requiring customers to determine all technical specifications themselves before receiving professional advice.
WHITE COOL – CUSTOM CHILLER SOLUTIONS BASED ON ACTUAL REQUIREMENTS
Every factory and production process has different operating conditions. Therefore, White Cool does not simply focus on supplying Chillers based on nominal cooling capacity but aims to provide solutions that match each business's actual requirements.
Based on information such as cooling load, chilled water temperature, flow rate, installation environment, power supply, control requirements, and operating conditions, the White Cool engineering team can recommend a suitable Chiller configuration.
For projects with specific requirements for cooling capacity, temperature, dimensions, piping connections, or control systems, White Cool can develop custom Chiller solutions that better match actual operating conditions instead of requiring the existing system to be modified to accommodate a standard Chiller.
If your business does not yet have complete technical data, you can still send White Cool the information currently available, such as drawings, installation area photos, equipment models, temperature requirements, or information about machinery using chilled water. Our engineering team will help identify the additional specifications required before proposing a suitable solution.

CONCLUSION
Custom Chiller design does not start with selecting an available model. It starts with accurately understanding the business's actual operating conditions.
Cooling capacity, chilled water temperature, flow rate, ambient conditions, power supply, installation location, control requirements, and existing technical documentation are all important data that help engineers develop an appropriate solution.
Providing clear and accurate information from the beginning helps make the consultation, design, quotation, and Chiller manufacturing process faster and more accurate, while minimizing unnecessary adjustments during project implementation. Contact White Cool – Vietnamese Chiller – Vietnamese Intelligence to receive technical consultation and a Chiller solution tailored to your business's actual requirements.

